Frequently Asked Questions

Frequently Asked Questions

Please view our frequently asked questions below. If you have a question that is not listed on this page, please email us at reservations@elcaminocantina.com.au, and we’ll hit you back shortly! Let us know which restaurant you’re interested in visiting and we’ll take care of the rest.

Yes, we do at all of our restaurants.

We can cater for most dietary requirements. Please make note of your special dietary requirements when you make your online booking, and let your server know once you have been seated.

We have Teriyaki, Salt and Vinegar, Chicken Salt, Nacho Cheese, BBQ Sauce, Mango Habanero, Lime & Chilli, Texan BBQ, Caribbean Jerk, Buffalo, Diablo, The Nashville, and After Burner!

El Camino Cantina does not have a children’s menu.

We’re famous for our rainbow of margarita flavours, and we also offer a range of wine, beers, specialty cocktails, and even sangria! We do not offer a BYO service at any of our locations, but you’re in good hands drink-wise with us.

A fun, energetic, wildly good time! We have a proudly Tex-Mex menu, filled with classics like chips and guac, nachos, hot wings, fresh chargrilled fajitas, tacos, burritos, and burrito bowls! We make sure to indicate where everything places on our heat index, ranging from ‘no heat’ to ‘call the doctor’!
Our music is loud, the lights are flashing, and we always make sure to bring the vibes. We always have our margaritas on standby, so explore our range of flavours and get to know what makes an El Camino experience!

We have halal-certified meat on the menu, however, there is no separate halal preparation space in our kitchens.

We accept all major credit cards (including UnionPay) and EFTPOS. Credit cards incur a processing fee of 1.8% to 2.7%. Debit card and EFTPOS cards incur a processing fee of 0.95%. External payment apps incur additional fees. 10% discretionary service charge applies to all groups of 10+. 10% surcharge applies on Sundays, 15% surcharge on public holidays, and 5% service fee applies Monday to Saturday.

Gift cards can be purchased online HERE.

We accept Rockpool Dining Group gift cards, Hunter St. Hospitality and Pacific Concepts gift cards.

There is a 15-minute grace period on all bookings. If you are running later than this, please try and contact the restaurant team over the phone. However, they may not be able to attend to your call immediately if they are busy in service.

Please view our cancellations policy.

You may cancel or change your booking by contacting our reservations team at reservations@elcaminocantina.com.au. Our reservations team’s office hours are Monday to Saturday, 9am-5pm. Outside of these hours, please try and contact the restaurant directly.

The restaurant team may not be able to attend to your call immediately. Please leave a message and we’ll get back to you as soon as possible. Alternatively, please send an email to reservations@elcaminocantina.com.au and we will respond to you shortly.

We absolutely accept walk-ins! However, because everyone wants to get in on the action, we usually recommend that you book ahead, especially on weekends.

Please send an email to our team at reservations@elcaminocantina.com.au, and provide as much information as possible about your event. We’ll get back to you and start getting the ball rolling!

QUEENSLAND
Entry of minors to our venue will be based on the time of the day.

– Lunch periods and arrival before 4:30pm:

Minors are allowed in the venue and do not necessarily need a chaperone to enter but they must sit in separate areas, they are not allowed to approach the bar, and they must be served by a member of staff (not allowed to order via QR code). Wristbands will be required/provided by the staff. Unaccompanied minors must be off premises by 6pm.

– Arriving from 4:30pm – 9pm:

All guests under 18 years old must be accompanied by a parent or legal representative as a chaperone to enter our venue. A legal representative is an adult who has parental rights and responsibility for the minor. A friend, partner, or older sibling will not be permitted to act as the chaperone. All minors need their direct parent or legal representative present.

– Arriving from 9pm – closure:

Minors are not allowed entry.